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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher Briggs

March 17, 2026

5  out of  5
rating by Christopher Briggs
"Janice very informative good customer service"
We responded:
"Christopher, Thanks for choosing us and leaving such a great review! We love that you had such a great experience! Thanks for sharing how Janis provided you with excellent service! If you ever need anything please don't hesitate to reach out to our team. We look forward to assisting you again soon."
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Debi Davis

March 4, 2026

5  out of  5
rating by Debi Davis
"Dimitri Owens is a godsend! I have been with State Farm almost 40 years and when my original agent retired, I asked who services his personal SF account. He told me Dimitri is who I needed. She is professional, efficient and makes you feel like family!"
We responded:
"Debi, thank you for kind words. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. It is a pleasure to serve you."
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S M

March 2, 2026

5  out of  5
rating by S M
"One of the best insurance agencies. I love the plan that was worked out for me. I would recommend this agency to family and friends."
We responded:
"We're delighted to hear about your experience! We look forward to continuing to exceed your expectations! Referrals are the best compliment you can give! Thank you for your support."
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Grenada Tillman

March 1, 2026

5  out of  5
rating by Grenada Tillman
"I don’t usually leave reviews, but I genuinely had to for State Farm. They have been nothing but honest, respectful, and truly customer-focused from start to finish. Every question I had was answered clearly, and they never tried to sugarcoat anything — they told me exactly what was right, what was wrong, and what would actually help me. You can tell they care about people, not just policies. The level of respect, patience, and effort they show goes above and beyond what I expected. It honestly feels like they’re on your side, making sure you understand everything and are taken care of the right way. I really appreciate the professionalism and genuine support."
We responded:
"Grenada, thank you for taking the time to share your experience. We truly appreciate your recommendation of Dimitri Owens State Farm Agency and we will work hard to continue going above and beyond! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!"
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Brandy Jackson

February 28, 2026

5  out of  5
rating by Brandy Jackson
"Great response time."
We responded:
"We really appreciate the time you took to give us such a great rating! We're here for you anytime!"
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Enferno Muzik

February 19, 2026

5  out of  5
rating by Enferno Muzik
"Always pleasant when call or have an issue. Recommends ways for us to save money! Been with this agent for many years.Made replacing a vehicle seamless!"
We responded:
"Hi Enferno, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon."
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Gayle Walker

February 13, 2026

5  out of  5
rating by Gayle Walker
"I am very happy with my State Farm Insurance agent, Dimitri Owens and her staff. They are very knowledgeable, kind and compassionate in their assistance with my policies and "life happens" episodes! Rosemary Frech has been a guardian angel to me for my insurance needs. She always has a solution for any potential problems that can arise."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that the team and I have been able to provide the support and expertise you need. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you. -Dimitri"
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Tiva

February 12, 2026

5  out of  5
rating by Tiva
"Nicole Bell was awesome agent who helped me save money even trying to help me save even more by adding on life insurance and renters insurance she was very pleasant and polite establishments need more people like her. Great Work!!"
We responded:
"Hey Tiva, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!"
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FLEE LEE

February 5, 2026

5  out of  5
rating by FLEE LEE
"Nicole has great customer service and very professional."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Dimitri Owens’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Erica Wells

February 4, 2026

5  out of  5
rating by Erica Wells
"My friend and agent Nicole Bell is the bomb!!! She got me the best deal w auto and life insurance! She explained everything well and left me feeling confident in my decision. She is super professional as well"
We responded:
"Hey Erica, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."
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M Cox

February 3, 2026

5  out of  5
rating by M Cox
"I’ve been doing business with Dimitri Owens State Farm Insurance for 30 + years and I’m very pleased with the service she provides. I’m treated with respect, importance and priority. I recently had the pleasure of speaking with Nichole Bell from the office and all was well with professional service and knowledgeable information.. I highly recommend this office."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Nichole at Dimitri Owens State Farm Agency. Should you have any further questions or require assistance, please do not hesitate to contact us here in Florissant . We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. Sincerely, Dimitri_"
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Clarissa Colvin

February 3, 2026

5  out of  5
rating by Clarissa Colvin
"Always had my life insurance with State Farm and now thanks to Nicole Bell my auto and home ❤️"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Reena Darnell

February 2, 2026

5  out of  5
rating by Reena Darnell
"Nichole is so nice and great to talk to! Felt like I was talking to a family member! She helped me get a GREAT policy for a wonderful price! I'm so excited to be with Nichole and the State Farm Family! ♥️"
We responded:
"Thanks so much for the amazing review, Reena! We really appreciate your support here in Florissant . If you ever have any questions or need insurance assistance in the future, we are just a message away! Nichole & the entire team are always here to help!"
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Lady A Anderson Kemp

January 29, 2026

5  out of  5
rating by Lady A Anderson Kemp
"When I say I love Nichole Bell she so professional n explain everything in a way that you can understand. When it comes to a bundle she has you on it."
We responded:
"Greetings Lady, Thanks for the kind words! We're thrilled that Nichole left such a great impression! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon."
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S Lewis

January 24, 2026

5  out of  5
rating by S Lewis
"Dimitri Owens and staff is always personal and friendly and has your best interest in mind. I had an opportunity to speak with Nicole today and she was excellent with assisting me with reinstating my insurance. She was friendly efficient and a pleasure to deal with. Thank you Nicole for your fast and speedy services . Thank you!"
We responded:
"Thank YOU for your business and for the opportunity to serve you! Your best interest is our priority!"
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Charles Henderson

January 21, 2026

5  out of  5
rating by Charles Henderson
"Very enjoyable experience!"
We responded:
"Charles, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Dimitri Owens’s Team is just a call or email away!"
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Stephanie Hendrix

January 19, 2026

5  out of  5
rating by Stephanie Hendrix
"Dimitri and her staff are the best. I've been with them overv12 years Nicole always gets me together. The customer service is excellent !"
We responded:
"Hey Stephanie, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon. I am glad to hear that Nichole always provides excellent service!"
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Richard Schademann

January 7, 2026

5  out of  5
rating by Richard Schademann
"Everybody is awesome and friendly!!"
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Latoya Bankhead

January 5, 2026

5  out of  5
rating by Latoya Bankhead
"Nichole was extremely helpful! She was professional, kind, and made sure everything was taken care of quickly and smoothly. Excellent customer service—highly recommend!"
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sheilah hamilton

December 31, 2025

5  out of  5
rating by sheilah hamilton
"Today’s service by Ms Nichole was Prompt, courteous & professional"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kimberly King

December 26, 2025

5  out of  5
rating by Kimberly King
"Nicole, was phenomenal with assisting me and my son with getting him covered for his new car. The staff at Dimitri's office goes above and beyond to assist their clients!"
We responded:
"Thank you for your 5 star review and for continuously entrusting us to provide you and your family with insurance coverage for so many years. You are appreciated and valued! "
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Hemi coco Black grl

December 17, 2025

5  out of  5
rating by Hemi coco Black grl
"Very prompt service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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PHILLIP KUHLMAN

December 11, 2025

5  out of  5
rating by PHILLIP KUHLMAN
"dimitri and staff are the models of honesty, knowledge, and friendliness. i usually check around when my policies are about to expire, but state farm’s prices are hard to beat, and i have been treated expeditiously and professionally when i did have claims. plus, i would feel some guilt if i switched to another insurer…dimitri is just that good!"
We responded:
"Thank you so much for your kind words. We take great pride in being the best that we can be for our customers and we truly appreciate you ! Thanks for entrusting us to make sure your insurance needs are met and thank you for your loyalty."
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James Sneed

November 21, 2025

5  out of  5
rating by James Sneed
"Very helpful very understanding"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Beingg Bree

November 18, 2025

5  out of  5
rating by Beingg Bree
"She was a great help with everything for me & my mom! GIVE HER A RAISEEEE @StateFarm 🫶🏾"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Nichole at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"