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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patricia Moore

Patricia Moore

August 6, 2026

5  out of  5
rating by Patricia Moore
"I’ve had nothing but the best customer service from my agent, Nichole Bell she has been very patient in explaining everything I needed to know with both my car insurance and homeowners insurance. She has been patient, courteous and pleasant. If you need these insurances contact State Farm insurance company ask for Nichole Bell she should be happy to assist you and you will find her to be very patient with you. Thank you Nichole for your help. I really appreciate it."
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Keyona Poynter

July 31, 2026

5  out of  5
rating by Keyona Poynter
"Great agent to work with!"
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Michael Hunter

July 29, 2026

5  out of  5
rating by Michael Hunter
"Hello out there my name is Mr.Hunter and I got to say my agent Mrs. D.Owens was responsible in her position and work with me I was very satisfied with her skills helping me with my house insurance I also would recommend her and company to everyone that needs help on home insurance and other insurance they have to offer.

Sincerely
Mr. Hunter 08/29/3026AD"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Florissant to know you had such a great experience with us. "
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Shawn Jackson

July 28, 2026

5  out of  5
rating by Shawn Jackson
"Always prompt and helpful"
We responded:
"Thank you for the 5-star review of Dimitri Owens’s team - we really appreciate your kind words! "
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Yecenia Arango

July 28, 2026

5  out of  5
rating by Yecenia Arango
"Big thank you to Nicole for her excellent customer service!! She handled my request super fast!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Kay Sykes

July 28, 2026

5  out of  5
rating by Kay Sykes
"Nicole is a great person to work with and I appreciate all of the help and information."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Nichole and our agency here in Florissant. "
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Merlene Gipson

July 22, 2026

5  out of  5
rating by Merlene Gipson
"Employees very welcoming and professional"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Michael Carnes

June 30, 2026

5  out of  5
rating by Michael Carnes
"Great customer services!!!"
We responded:
"Thank you, Michael. That is our goal every time and we are happy to hear that you are pleased with our customer service!"
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K. Blessed

June 29, 2026

5  out of  5
rating by K. Blessed
"Myself and my son has been using State Farm for the last 6 years. Dimitri and her entire team has been nothing but amazing! Nichole is extremely helpful and always willing to answer my questions and assist in any way. I call and ask for her directly all the time. I’m extremely satisfied with our insurance company.

Thank you for having such a great team!"
We responded:
"We are so happy to hear that Nichole continues to exceed your expectations! We are truly blessed! We take pride in our team and our ability to provide exceptional service and we love hearing it from you! "
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Natasha Brown

June 17, 2026

5  out of  5
rating by Natasha Brown
"Janis is exceptional at the work she does. She is extremely personable and knowledgeable. She offers professionalism in her service coupled with enthusiasm. She is patient and willing to work with you to make informed decisions that fit your budget and lifestyle."
We responded:
"Thanks for letting us how well Janis did in assisting you! We are here for you and we are so happy to hear how satisfied you are with the guidance and advice you received!"
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CHERYL DOLDE

June 16, 2026

5  out of  5
rating by CHERYL DOLDE
"Always helps me when I call them. Easy to work with."
We responded:
"It is our pleasure to serve you! Thank you for your reveiw!"
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John Eickhorst

June 4, 2026

5  out of  5
rating by John Eickhorst
"Very friendly and helpful."
We responded:
"John, thank you for your review. We look forward to speaking with you again!"
Profile photo of Nicole Howell

Nicole Howell

June 2, 2026

5  out of  5
rating by Nicole Howell
"Ms. Janice & Ms. Dimitri have been wonderful! I truly appreciate them! State Farm has been really good to me! Professional and knows how to get the job done! My load is much lighter because of them!"
We responded:
"Thank you so much for the 5-star rating, Nicole! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Vicki Thomas

May 22, 2026

5  out of  5
rating by Vicki Thomas
"Awesome customer service! Highly recommend. Fast and friendly!"
We responded:
" Vicki, Thanks for leaving such a great review! We're glad you had a positive experience and we look forward to continuing to exceed your expectations!"
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Laveda

May 19, 2026

5  out of  5
rating by Laveda
"Dimitri was very nice & helpful! She saved me a lot of money today. I will definitely be referring!"
We responded:
"Hello Laveda, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different!"
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Steven Hale

May 19, 2026

5  out of  5
rating by Steven Hale
"Great service by friendly and courteous people."
We responded:
"Hi Steven, We're delighted to hear about your experience! We work hard to provide customers with a great experience and look forward to continuing to do the same for you in the future!"
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Michael Roberts

May 15, 2026

5  out of  5
rating by Michael Roberts
"Great State farm branch! Attitude of the employees are awesome!!!! Highly recommend ✅️✅️"
We responded:
"Michael, We're delighted to hear about your experience! We're always happy to assist so don't hesitate to reach out to us if you need anything. We are always hear for you!"
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Arica Jones

May 14, 2026

5  out of  5
rating by Arica Jones
"Nichole had been great to work with. She was very thorough and patient with me!"
We responded:
"Hello Arica, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you soon."
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Angel A

May 13, 2026

5  out of  5
rating by Angel A
"This is an amazing office to work with. They are always willing to go the extra mile to assist clients with meeting their needs. I highly recommend them to all potential clients."
We responded:
"Dear Angel, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you."
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Philyce Webb

May 8, 2026

5  out of  5
rating by Philyce Webb
"Very helpful and will let you know about all the good deals that you can invest in for a really reasonable price!"
We responded:
"Philyce, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!"
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Tanya Jones

April 29, 2026

5  out of  5
rating by Tanya Jones
"I bundle with two vehicles and renter's insurance. Every time I call to pay my premium, customer service is always out of this world. Janis goes above and beyond at State Farm."
We responded:
"Greetings Tanya, Thanks for the great review! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! Hope you visit us again soon!"
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Gregory Echols

April 28, 2026

5  out of  5
rating by Gregory Echols
"Worked with Nichole Bell and received quotes on multiple investment properties. Want to publicly thank her for her patience and direction in helping our business obtain the best coverage for our properties and vehicles. Job well done!"
We responded:
"Thanks for your 5 star review! I am happy to hear about the wonderful job NIchole did and the excellent service she provided while quoting your investment properties and vehicles! We look forward to doing business with you!"
Profile photo of Carol Daniels

Carol Daniels

April 28, 2026

5  out of  5
rating by Carol Daniels
"I have two properties in the St. Louis area. Both are insured by this State Farm office. Dimitri and Janice are terrific!

First, I chose this office because of location and proximity to the properties. But second, I wanted to support a woman owned business. I have not been disappointed.

My questions have always been answered. Today, we resolved a website issue that has been ongoing a while for me. Janice poked around at State Farm corporate, speaking to various support people until she found the answer. It was really just knowing where to look on the State Farm website, but since not everyone at support for the corporate office knows the answer, it took a while (to find someone who knew).

These are great ladies who are willing to help you. I've been with them for at least seven years and they have made my experience with State Farm all the better.

It's 2025 and I am still with this office. My situation is complicated, and they always help me figure it out!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joe Clemmer

April 27, 2026

5  out of  5
rating by Joe Clemmer
"Great support from another State Farm agent! We have a Rental Dwelling policy with Dimitri. Her office staff does a wonderful job keeping us informed of our coverages, policy changes, and updates. We hope we'll never have to file a claim, but it's good to know she and her office will be there, if needed."
We responded:
"Dear Joe, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! See you soon!"
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H Pt

April 24, 2026

5  out of  5
rating by H Pt
"Good people and wonderful costumer service!!!"
We responded:
"Thanks for the kind words! We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you."