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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Myron A. Gilmore Jr.

Myron A. Gilmore Jr.

September 26, 2026

5  out of  5
rating by Myron A. Gilmore Jr.
"Courteous, patient and informative"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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MANSHAVA JOHNSON

September 14, 2026

5  out of  5
rating by MANSHAVA JOHNSON
"Nice people and great customers service."
We responded:
"Thank you for your kind words and your raving review! We are here for you whenever you need us!"
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Katherine Brewer

September 2, 2026

5  out of  5
rating by Katherine Brewer
"Every experience i have had with the wonderful agents of State Farm has been amazing! Even when I think I may know a little more than they do, and DON'T, I'm still treated with kindness and respect. I appreciate the precious gift of grace in great customer service. It can be challenging. Ms Janis, thank you for today!🙏👍😄To all the agents, We Appreciate The Service You Give God Bless You All.💓"
We responded:
"Thank you so much for the wonderful review, Katherine! We are happy to hear that Janis was there for you and that you know you can always count on us! We appreciate you and your kind words!"
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JOE BLAND

September 1, 2026

5  out of  5
rating by JOE BLAND
"The level of service you receive at this office is unmatched. From the top down you are made to feel special, wanted and loved. The follow up is timely respectful and most of all professional. I highly recommend their competitive products!!!
I currently have multiple policies protecting my family!"
We responded:
"Wow - thank you for the amazing 5-star review, Joe! It means a lot to hear that you always have a great experience with our office. Thank you for the trust you place in us to protect your family!"
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Gail Woods

August 26, 2026

5  out of  5
rating by Gail Woods
"The staff in Dimitri Owen’s office are always willing to accommodate. I especially appreciate getting a live person on the phone to assist with all my insurance needs. We have been policyholders for decades and the customer service has always been an “A” rating!"
We responded:
"Thank you so much for the 5 stars, Gail! We truly appreciate your feedback and the many decades of being a loyal customer!
You are appreciated and it's been a pleasure to provide coverage for the insurance needs of you and your family!"
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Kim Tate

August 25, 2026

5  out of  5
rating by Kim Tate
"They are very personable and take the time to explain things. They also have great insurance rates"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Ebony Armstrong

August 22, 2026

5  out of  5
rating by Ebony Armstrong
"The team is very good at breaking down the policy and term. They're good with returning phone calls. Its just like talking with family how welcoming they are every phone call."
We responded:
" Thank you so much for the 5 stars, Ebony! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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robert jones

August 21, 2026

5  out of  5
rating by robert jones
"MY AGENT WAS VERY PROFESSIONAL AND CONCERNED ABOUT MY ISSUE, I WOULD RECOMMEND STATE FARM HIGHLY"
We responded:
"Thank you for the 5-star review of Dimitri Owens’s team - we really appreciate your kind words! "
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Angel A

August 21, 2026

5  out of  5
rating by Angel A
"This is an amazing office to work with. They are always willing to go the extra mile to assist clients with meeting their needs. I highly recommend them to all potential clients."
We responded:
"Dear Angel, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you."
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Gina Paro

August 12, 2026

5  out of  5
rating by Gina Paro
"Super friendly and knowledgeable!
10 stars!"
We responded:
"Thank you for the 5-star review of Dimitri Owens’s team - we really appreciate your kind words! "
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Patricia Moore

August 6, 2026

5  out of  5
rating by Patricia Moore
"I’ve had nothing but the best customer service from my agent, Nichole Bell she has been very patient in explaining everything I needed to know with both my car insurance and homeowners insurance. She has been patient, courteous and pleasant. If you need these insurances contact State Farm insurance company ask for Nichole Bell she should be happy to assist you and you will find her to be very patient with you. Thank you Nichole for your help. I really appreciate it."
We responded:
"Thanks so much for the amazing review, PATRICIA! We really appreciate your support here in Florissant and it's so great to know that Nichole continues to meet and exceed your expectations! That is always our goal at the Dimitri Owens State Farm Agency! Just reach out anytime if you need us - we’re here for you. "
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Keyona Poynter

July 31, 2026

5  out of  5
rating by Keyona Poynter
"Great agent to work with!"
We responded:
"Keyona, thank you for the fantastic review! We’re always here to support you with your insurance needs! "
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Michael Hunter

July 29, 2026

5  out of  5
rating by Michael Hunter
"Hello out there my name is Mr.Hunter and I got to say my agent Mrs. D.Owens was responsible in her position and work with me I was very satisfied with her skills helping me with my house insurance I also would recommend her and company to everyone that needs help on home insurance and other insurance they have to offer.

Sincerely
Mr. Hunter 08/29/3026AD"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Florissant to know you had such a great experience with us. "
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Shawn Jackson

July 28, 2026

5  out of  5
rating by Shawn Jackson
"Always prompt and helpful"
We responded:
"Thank you for the 5-star review of Dimitri Owens’s team - we really appreciate your kind words! "
Profile photo of Yecenia Arango

Yecenia Arango

July 28, 2026

5  out of  5
rating by Yecenia Arango
"Big thank you to Nicole for her excellent customer service!! She handled my request super fast!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Kay Sykes

July 28, 2026

5  out of  5
rating by Kay Sykes
"Nicole is a great person to work with and I appreciate all of the help and information."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Nichole and our agency here in Florissant. "
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Merlene Gipson

July 22, 2026

5  out of  5
rating by Merlene Gipson
"Employees very welcoming and professional"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Michael Carnes

June 30, 2026

5  out of  5
rating by Michael Carnes
"Great customer services!!!"
We responded:
"Thank you, Michael. That is our goal every time and we are happy to hear that you are pleased with our customer service!"
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K. Blessed

June 29, 2026

5  out of  5
rating by K. Blessed
"Myself and my son has been using State Farm for the last 6 years. Dimitri and her entire team has been nothing but amazing! Nichole is extremely helpful and always willing to answer my questions and assist in any way. I call and ask for her directly all the time. I’m extremely satisfied with our insurance company.

Thank you for having such a great team!"
We responded:
"We are so happy to hear that Nichole continues to exceed your expectations! We are truly blessed! We take pride in our team and our ability to provide exceptional service and we love hearing it from you! "
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Natasha Brown

June 17, 2026

5  out of  5
rating by Natasha Brown
"Janis is exceptional at the work she does. She is extremely personable and knowledgeable. She offers professionalism in her service coupled with enthusiasm. She is patient and willing to work with you to make informed decisions that fit your budget and lifestyle."
We responded:
"Thanks for letting us how well Janis did in assisting you! We are here for you and we are so happy to hear how satisfied you are with the guidance and advice you received!"
Profile photo of CHERYL DOLDE

CHERYL DOLDE

June 16, 2026

5  out of  5
rating by CHERYL DOLDE
"Always helps me when I call them. Easy to work with."
We responded:
"It is our pleasure to serve you! Thank you for your reveiw!"
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John Eickhorst

June 4, 2026

5  out of  5
rating by John Eickhorst
"Very friendly and helpful."
We responded:
"John, thank you for your review. We look forward to speaking with you again!"
Profile photo of Nicole Howell

Nicole Howell

June 2, 2026

5  out of  5
rating by Nicole Howell
"Ms. Janice & Ms. Dimitri have been wonderful! I truly appreciate them! State Farm has been really good to me! Professional and knows how to get the job done! My load is much lighter because of them!"
We responded:
"Thank you so much for the 5-star rating, Nicole! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Vicki Thomas

May 22, 2026

5  out of  5
rating by Vicki Thomas
"Awesome customer service! Highly recommend. Fast and friendly!"
We responded:
" Vicki, Thanks for leaving such a great review! We're glad you had a positive experience and we look forward to continuing to exceed your expectations!"
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Laveda

May 19, 2026

5  out of  5
rating by Laveda
"Dimitri was very nice & helpful! She saved me a lot of money today. I will definitely be referring!"
We responded:
"Hello Laveda, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different!"