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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wallace James

March 26, 2025

5  out of  5
rating by Wallace James
"Very very helpful with all my insurance needs."
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Myron Gilmore

February 28, 2025

5  out of  5
rating by Myron Gilmore
"I thank Dimitri Owens and her office staff for ALWAYS providing quality customer service!"
We responded:
"Thank you for your kind review, Myron! We really do appreciate your business and we are happy to hear that we are meeting your customer service needs and expectations! "
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Timeka Pettis

February 27, 2025

5  out of  5
rating by Timeka Pettis
"Since starting my partnership with State Farm I've mainly spoken to Ms. Rosemary and she's made my life SO MUCH EASIER understanding my policies and making sure if I needed help with something she took care of it. Dimitri you have a jewel working for you and I'm so happy she's apart of your success 🙌🏽. Thank you Ms. Rosemary for all you do at State Farm. With gratitude, The Pettis and Johnson Family"
We responded:
"Thank you for your kind words and your 5 star review. Yes, Rosemary is a jewel indeed and I am truly blessed with a "dream team"! We look forward to a long lasting partnership! "
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Tammy Kennel

February 25, 2025

5  out of  5
rating by Tammy Kennel
"Statefarm rocks, great customer service, affordable prices, and great offers !!!!!!!"
We responded:
"Thank you so very much for your 5 star review! I am happy to hear that you had a wonderful experience and that we were able to provide you with excellent service, affordable prices and great offers!!!! We appreciate your business!"
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Renee Burton

February 19, 2025

1  out of  5
rating by Renee Burton
"When getting a quote for homeownwers insurance, State Farm came in the cheapest. Our lender had provided us quotes from their in house insurance "seeker" but we decided to to go with State Farm. We cancelled our Geiko auto insurance because part of what would keep our rates low was to bundle our insurance policies. After agreeing, we were told that we had to get a signature of the person who installed the HVAC system years ago of the home that we hadn't purchased. We needed his work id number and his signature! How ludicrous a request. We asked the sellers for this info and they gave us the company name. Needless to say we didn't get that discount. After being given our quote, I scheduled our auto insurance payment to be paid directly from our bank each month. Because State Farm input the incorrect address of our new home into their system, they had given us an incorrect quote so the cost was even higher. After about three months into our policy agreement, State Farm kicked us off of our Auto insurance not because we had any claims filed against us but because of THEIR error in quoting a price, we had come up short for a grand total of .... wait for it... $42!! Not wanting to be without coverage, we immediately paid the the $42 and adjusted our monthly payment by $14. I am currently looking to switch homeowners and auto because I haven't found them to be anything close to a good neighbor!!"
We responded:
" Hi Renee, thank you for sharing your feedback. We understand your frustration and would like the opportunity to address your concerns. Please reach out to me directly so we can work together to resolve the issues you've mentioned. Your satisfaction is important, and we'd like to make sure everything is in order for you. "
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Duff Man Stocking

February 11, 2025

5  out of  5
rating by Duff Man Stocking
"Worked very hard to get my business great rates prompt response time every one that answered my calls was pleasant and willing to help they are stuck with me!!"
We responded:
"Thank you for your 5 star review! We are thrilled to hear that we successfully provided you with the exceptional service we strive to provide to every customer. Thank you for sticking with us! You are appreciated!"
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Jackie Sharks

February 10, 2025

5  out of  5
rating by Jackie Sharks
"My experience was very satisfying working with Nichole. All questions were answered and my concerns were resolved. It's was gratifying to work with a courteous agent."
We responded:
"Thank you so much for your kind words. I am happy to hear that Nichole answered all of your questions and resolved your concerns. It is good to know that she was able to provide you with such a wonderful experience with our agency. "
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Javin France

February 6, 2025

5  out of  5
rating by Javin France
"Super organized and quick to jump on top of all things needed. Highly recommend Vlaudia and her staff are leagues above competitors!"
We responded:
"Thank you, Javin, for the fantastic review! We’re thrilled to hear that Claudia's organization and quick response made such a positive impact. Your recommendation means the world to us, and we’re always here to help whenever you need assistance! "
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Annette Combs

January 31, 2025

5  out of  5
rating by Annette Combs
"They go the extra mile and honestly is there policy which is best even if you don't agree you are not under false pretense."
We responded:
"Thank you for the 5 star review! We are here to provide excellent customer service and thorough honest explanations when discussing your coverages. That's the foundation of our business principles and we are delighted to hear that you are pleased."
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Michelle Bailey

January 30, 2025

5  out of  5
rating by Michelle Bailey
"Dimitri, Claudia and Nicole are the best insurance agents that I have worked with! They are always pleasant, professional, knowledgeable and willing to provide pertinent information and prices to help make your life more manageable. Thank you for a wonderful experience!!! 💞"
We responded:
"Thank you so much for your wonderful review and your confidence in us!!! We really appreciate you and your business! It's a pleasure to service your insurance needs. "
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Foxxci B

January 23, 2025

5  out of  5
rating by Foxxci B
"Nicole was amazing. She was very helpful and understanding of my needs."
We responded:
"Thank you so very much for your 5 star review! It is good to hear that Nichole provided you with amazing service and was helpful and understanding of your needs! We are always here for you!"
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Margie Gilcrest

January 13, 2025

5  out of  5
rating by Margie Gilcrest
"I showed up early which was no problem for the ladies. Nicole and the other two ladies in the office were very nice. Nicole saved me a lot of money versus previous insurance company."
We responded:
"It is our pleasure to provide you with exceptional customer service at all times! I am glad Nichole made your experience pleasant while saving you money! Thank you for your business and for your 5 star review!"
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Lovelynikki247

January 11, 2025

5  out of  5
rating by Lovelynikki247
"I needed home and auto insurance and Dimitri Owen's office called me today and I was able to get both policies today and now I can relax knowing I have insurance coverage. Thank you, Nicole James"
We responded:
"Thank you very much for the wonderful review! We are pleased to be of service to you! I am happy to hear that Nichole went the extra mile and reached out to you on Saturday to take care of your insurance needs putting you mind at ease! Welcome to the family!"
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Leonard Lawson

January 10, 2025

5  out of  5
rating by Leonard Lawson
"Dimitri and her staff are stellar professionals. Along with superb hospitality, Dimitri possesses knowledge of all aspects of the insurance industry, personal finances/investments, and legal services. My wife and I meeting with Dimitri this week was a joy and time well spent."
We responded:
"Thank you so much for your 5 star review! As always it was a joy spending time with the two of you! It's my pleasure to service your insurance and financial services needs!"
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Deborah Miller

January 10, 2025

5  out of  5
rating by Deborah Miller
"Was very courteous ans kind . Provided me with assurance she is willing to assist me with any concerns I may have. Very professional. I"
We responded:
"Thank you for your great review! We are here to help and happy to do so! We appreciate your business!"
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tracy Murray

January 9, 2025

5  out of  5
rating by tracy Murray
"Love my quality of service she was very helpful knowledgeable and sweet pleasure working with her Keep up the good quality of service Nicole you are the best"
We responded:
"Thank you for your kind words and thank you for your business! Nichole does an excellent job of providing the exceptional customer service we pride ourselves on in our office. "
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kim legrone

January 7, 2025

5  out of  5
rating by kim legrone
"Very friendly and professional. Only took 5 minutes to address my issue. Would recommend her services."
We responded:
"Thanks for your 5 star review! I am glad we could provide you with prompt, professional and pleasant customer service and meet or exceed your expectations! "
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Regina Weaver

January 3, 2025

5  out of  5
rating by Regina Weaver
"Each time I needed to call State Farm and obtain information for my insurance coverage..Dimitri Owens always on point with answers and questions..I thank you State Farms for your service."
We responded:
"Thank you so much for your kind review! It's a pleasure to have you as a part of our Dimitri Owens State Farm Agency family and we are always happy to help!"
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Ashley Watson

December 12, 2024

5  out of  5
rating by Ashley Watson
"I've been with Dimitri for 15 plus years! She has been taking care of our entire family for years!!! Please see her for ALL of your insurance and banking needs.EDIT. IM LEAVING AFTER 23 years due to the new “structure” of their policies. Incessant increases are not nice!!!"
We responded:
"Thank you so much for allowing me and my team to service your insurance needs! It's been such a pleasure knowing and working with you and your family over the years. I certainly hope you can stick with us through this transition over to our newly structured auto policies to allow things to balance out. However, if you find that you cannot, please allow us an opportunity to earn you back in the future and stay in touch!"
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Dawn Richards

October 31, 2024

5  out of  5
rating by Dawn Richards
"Very courteous and helpful. I'm glad to be a part of the team."
We responded:
"Thank you for your kind words. We're delighted to hear that you find the team to be very courteous and helpful. We're glad to have you as part of our community and look forward to continuing to provide the support you need. If there's anything more we can assist you with, please feel free to reach out. -Dimitri "
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Farre Abire PITCHEKA

October 31, 2024

5  out of  5
rating by Farre Abire PITCHEKA
"Very satisfied friendly"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction and kind words mean a lot to our team! -Dimitri"
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tiffeny washington

October 29, 2024

5  out of  5
rating by tiffeny washington
"Very helpful."
We responded:
"Thank you for your kind words, Tiffeny! We're so glad to hear that you found our team helpful. Your support means a lot to us! -Dimitri "
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Jay

October 29, 2024

5  out of  5
rating by Jay
"Janis was patient and professional! This State Farm office is AWESOME!!"
We responded:
"Thank you so much for your kind words, Jay! We’re thrilled to hear that Janis provided you with excellent service. Your support means a lot to us, and we look forward to assisting you again in the future! -Dimitri"
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D Burgess

October 29, 2024

5  out of  5
rating by D Burgess
"DIMITRI OWENS & NICOLE BELL State Farm goes above and beyond! THANK YOU!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that working with Nichole and myself exceeded your expectations. Your support means everything to us, and we're here to help whenever you need us! -Dimitri"
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Joyce Davis

October 25, 2024

5  out of  5
rating by Joyce Davis
"Janice was very detailed and very personal. She made me feel very comfortable in discussing my concerns."
We responded:
"Thank you for your five-star review. It's good to hear that Janis made you feel comfortable and was very detailed and personal. We are pleased to have you as a part of our State Farm family, We look forward to working with you for many years to come! -Dimitri"