Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Watson

Ashley Watson

December 12, 2024

5  out of  5
rating by Ashley Watson
"I've been with Dimitri for 15 plus years! She has been taking care of our entire family for years!!! Please see her for ALL of your insurance and banking needs.EDIT. IM LEAVING AFTER 23 years due to the new “structure” of their policies. Incessant increases are not nice!!!"
Profile photo of Dawn Richards

Dawn Richards

October 31, 2024

5  out of  5
rating by Dawn Richards
"Very courteous and helpful. I'm glad to be a part of the team."
We responded:
"Thank you for your kind words. We're delighted to hear that you find the team to be very courteous and helpful. We're glad to have you as part of our community and look forward to continuing to provide the support you need. If there's anything more we can assist you with, please feel free to reach out. -Dimitri "
Profile photo of Farre Abire PITCHEKA

Farre Abire PITCHEKA

October 31, 2024

5  out of  5
rating by Farre Abire PITCHEKA
"Very satisfied friendly"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction and kind words mean a lot to our team! -Dimitri"
Profile photo of tiffeny washington

tiffeny washington

October 29, 2024

5  out of  5
rating by tiffeny washington
"Very helpful."
We responded:
"Thank you for your kind words, Tiffeny! We're so glad to hear that you found our team helpful. Your support means a lot to us! -Dimitri "
Profile photo of Jay

Jay

October 29, 2024

5  out of  5
rating by Jay
"Janis was patient and professional! This State Farm office is AWESOME!!"
We responded:
"Thank you so much for your kind words, Jay! We’re thrilled to hear that Janis provided you with excellent service. Your support means a lot to us, and we look forward to assisting you again in the future! -Dimitri"
Profile photo of D Burgess

D Burgess

October 29, 2024

5  out of  5
rating by D Burgess
"DIMITRI OWENS & NICOLE BELL State Farm goes above and beyond! THANK YOU!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that working with Nichole and myself exceeded your expectations. Your support means everything to us, and we're here to help whenever you need us! -Dimitri"
Profile photo of Joyce Davis

Joyce Davis

October 25, 2024

5  out of  5
rating by Joyce Davis
"Janice was very detailed and very personal. She made me feel very comfortable in discussing my concerns."
We responded:
"Thank you for your five-star review. It's good to hear that Janis made you feel comfortable and was very detailed and personal. We are pleased to have you as a part of our State Farm family, We look forward to working with you for many years to come! -Dimitri"
Profile photo of Mingtoi Johnson

Mingtoi Johnson

October 23, 2024

5  out of  5
rating by Mingtoi Johnson
"When I say every agent is always so helpful. They answer any questions I have, always prompt with call backs and very informative."
We responded:
"Thank you for your fantastic feedback! We're delighted to hear that every agent has been consistently helpful, prompt with callbacks, and informative in answering all your questions. Your experience is our top priority, and we appreciate your kind words. Please don't hesitate to contact us if you have any questions or concerns! -Dimitri "
Profile photo of L Kelly

L Kelly

September 25, 2024

5  out of  5
rating by L Kelly
"Mrs. Owens and Her staff are very professional and I would definitely Recommend Using her services"
We responded:
"Thank you for your review!"
Profile photo of Leila HT

Leila HT

September 23, 2024

5  out of  5
rating by Leila HT
"Claudia was very knowledgeable and helpful. She was able to get a lower rate for me and my son's auto insurance. She was very pleasant and friendly. I would recommend this agency."
We responded:
"Thank you for your 5 star review. I am happy to hear that Claudia was able to help you and that we provided you with a better rate. We look forward to exceeding your customer service expectations! -Dimitri"
Profile photo of Gayle Walker

Gayle Walker

September 7, 2024

5  out of  5
rating by Gayle Walker
"I am very happy with my State Farm Insurance agent, Dimitri Owens and her staff. They are very knowledgeable, kind and compassionate in their assistance with my policies and "life happens" episodes!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that the team and I have been able to provide the support and expertise you need. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you. -Dimitri"
Profile photo of Lafonda Miller

Lafonda Miller

September 6, 2024

5  out of  5
rating by Lafonda Miller
"Claudia was amazing. Very friendly and knowledgeable."
We responded:
"Thank you for your 5 star review! Claudia is amazing and I am glad you shared your experience with us!"
Profile photo of Evette Clayton

Evette Clayton

August 10, 2024

2  out of  5
rating by Evette Clayton
"Quoting me over $470 a month for car insurance but then constantly calling me about life insurance is crazy! It’s hard enough out here and now I’m being reminded of my mortality. If I do die at this age it’ll probably be because I overworked myself to pay a $400 insurance bill every month 😂 but I guess they tried to be helpful over the phone. They try to say my car insurance through them would be so high because of my age. I think it’s because they don’t wanna see us have any sort of prosperity. It’s unfortunate it it’s still a business."
We responded:
"Evette, we are sorry to hear about your experience. We take your feedback seriously and will address these concerns with the team to improve our service. We would like to discuss this matter with you further. Please get in touch with our office at your earliest convenience so we can learn more about your experience. Again, we apologize for the experience you had. -Dimitri"
Profile photo of Paige Lampkin

Paige Lampkin

July 26, 2024

5  out of  5
rating by Paige Lampkin
"They Are Very Helpful, Polite And Respectful When It Comes To Customers And Helping Them Understand The Process"
We responded:
"Thank you, Paige, for your feedback! It's great to know that our team was helpful, polite, and respectful, making sure you understood the process. We appreciate your kind words and look forward to serving you again in the future! -Dimitri "
Profile photo of Jade Johnson

Jade Johnson

July 19, 2024

5  out of  5
rating by Jade Johnson
"Recently, I had the pleasure of working with Janis Richardson to set up my new insurance policies, and I couldn’t be happier with the experience! From start to finish, Janis demonstrated exceptional professionalism, patience, and expertise. She saved me 158.00/ month on car insurance! She took the time to thoroughly explain all my options, answer my countless questions, and help me choose the policies that best fit my needs. Her attention to detail and genuine care for finding the right coverage for me truly made the process smooth and stress-free. What stood out the most was her friendly demeanor and willingness to go the extra mile. I felt supported and valued throughout the entire process, and I left with a clear understanding of my policies and confidence in my coverage. If you’re looking for an insurance agent who combines knowledge with a personal touch, I wholeheartedly recommend Janis Richardson. Thank you, Janis, for your outstanding service and for making this important decision so much easier for me!"
We responded:
" Thank you for sharing your wonderful experience with Janis Richardson. We're thrilled to hear that she provided exceptional professionalism, patience, and expertise in setting up your auto and other insurance policies. Her friendly demeanor and willingness to go the extra mile clearly stood out, making you feel supported and valued throughout. Thank you again for your kind words and high recommendation. We look forward to continuing to provide you with excellent service! -Dimitri "
Profile photo of Shawn Harris

Shawn Harris

July 17, 2024

5  out of  5
rating by Shawn Harris
"I like it they broke down stuff I didn't understand they were polite"
We responded:
"Thank you for your feedback! We're glad to hear that our team was able to break down information in an understandable way and treated you politely. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your business! -Dimitri"
Profile photo of Tarika Busby

Tarika Busby

July 16, 2024

5  out of  5
rating by Tarika Busby
"Agent Claudia was very excellent she help me with getting a good policy with a great rate"
We responded:
"Thank you for sharing your experience. What started as a call for verification on your renter's insurance turned into a great opportunity, thanks to Claudia! We're thrilled to hear that she helped you save a significant amount of money on your auto plans. Thank you again for your kind words. We're so glad you made that call, and we look forward to continuing to provide you with excellent service! -Dimitri"
Profile photo of Ball Gretski

Ball Gretski

July 15, 2024

5  out of  5
rating by Ball Gretski
"Just left today with a good plan for my charger rt real helpful and understanding"
We responded:
"Thank you so very much for your five star review. We are pleased to have provided you with a good plan and a good understanding of your coverage. We are always happy to help!-Dimitri"
Profile photo of Anthony Jenkins

Anthony Jenkins

July 2, 2024

5  out of  5
rating by Anthony Jenkins
"Claudia Netter was excellent this morning handle me and the reason for my callin very well. Thank u Ms.Claudia Netter so much 💫"
We responded:
"Thank you for sharing your experience. We're delighted to hear that Claudia Netter provided excellent service this morning and handled your needs very well. Thank you again for your kind words, and a special shoutout to Claudia Netter! -Dimitri"
Profile photo of Reggie “LongRanger” Long

Reggie “LongRanger” Long

July 1, 2024

5  out of  5
rating by Reggie “LongRanger” Long
"I called for verification on my renters insurance. However, the called turned into Claudia saving me loads of money per month by quoting me some great rates on my auto policies. Im so glad i made this phone call, and how she was there for me, THANK YOU!!😁😁😁😁😁"
We responded:
"Thank you for sharing your experience. What started as a call for verification on your renter's insurance turned into a great opportunity, thanks to Claudia! We're thrilled to hear that she helped you save a significant amount of money on your auto plans. Thank you again for your kind words. We're so glad you made that call, and we look forward to continuing to provide you with excellent service! -Dimitri"
Profile photo of kathy a

kathy a

June 21, 2024

5  out of  5
rating by kathy a
"I can’t say enough good things about Dimitri and her team at her office!! She helped me sort out a claim today and spent HOURS on hold!! Who wants to spend a Friday on hold all while fielding other calls in her office!! She has responded to me almost instantly with answers for questions I have and has always been so thorough and helpful! If you are looking for a StateFarm insurance agent she’s your girl! Truly feel like she cares about what’s going on with me rather than just being a customer. Thank you so much Dimitri! You make life’s chaos so much less stressful knowing you are on the other end advocating for me! ❤️"
Profile photo of Florida Starks

Florida Starks

June 20, 2024

5  out of  5
rating by Florida Starks
"I recently switched insurance agents due to the mishandling of my account by my former representative. Dimitri and her team, including Nichole, saved the day by stepping in and taking control of the situation. They were able to quickly resolve the issues and provide me with better coverage options. Since making the switch, Dimitri and her team have continued to outperform my expectations with their excellent customer service and attention to detail. I am grateful for their professionalism and expertise in handling my insurance needs. Be sure to give this agency a go!"
We responded:
"Thank you for sharing your positive experience with Nichole and the team. We're delighted to hear that they were able to step in, resolve your issues, and provide you with better coverage options. It's great to know that their excellent customer service and attention to detail exceeded your expectations. Thank you again for your kind words and for recommending our office. We look forward to continuing to provide you with outstanding service! -Dimitri"
Profile photo of Robert

Robert

June 7, 2024

5  out of  5
rating by Robert
"Fine group of people to work with."
We responded:
"Thank you so very much for your 5 star review! It is our pleasure to be here to provide outstanding service to our customers. We greatly appreciate your business! -Dimitri"
Profile photo of Karen Tanksley

Karen Tanksley

May 30, 2024

5  out of  5
rating by Karen Tanksley
"Great service ♥️"
We responded:
"Thank you for the five-star rating! We are always here to provide you with excellent customer service, and we are happy to hear that you are satisfied! We look forward to meeting and exceeding your future expectations! Dimitri "
Profile photo of teia weaver

teia weaver

May 29, 2024

5  out of  5
rating by teia weaver
"I am very please to be a returned customer...Nichole Bell was very professional and full of information that I needed. And a shout out to Dimitri Owens for making her agents feel like family it made my process much easier. Thank you"
We responded:
"Thank you, Teia, for your heart-felt, five-star review! We were so happy to welcome you back and I’m thrilled to hear that Nichole assisted you in both a professional and informational manner. We are so glad that you feel a part of our family at the Dimitri Owens State Farm Agent team, we’re so happy to have you as one of our Good Neighbors. Should you need further assistance, don’t hesitate to reach out, we’re here to help! -Dimitri"